Frequently Asked Questions
Everything you need to know about our heirloom-quality bonnets and accessories.
How do I determine the correct size for my child?
We recommend measuring your child's head circumference for the most accurate fit. Our detailed size guide on each product page provides age ranges and corresponding measurements to help you choose the perfect bonnet.
What is your shipping policy and delivery timeline?
Orders are typically processed within 2-4 business days. Standard domestic shipping usually takes 3-7 business days, while international shipping times vary by location. You will receive a tracking number via email once your order ships.
How should I care for my Briar Baby products?
To preserve the quality of our natural fabrics, we recommend hand washing in cold water with a mild detergent and laying flat to dry. For linen items, a light steam or iron can be used to remove wrinkles.
What is your return and exchange policy?
We accept returns of unwashed, unworn items with original tags attached within 30 days of delivery. Please note that shipping costs are non-refundable, and certain limited-edition releases may be final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees incurred upon arrival in the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.